Resolved after 3 hours 40 minutes, on September 4, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Sep 04, 2026, 02:23 PM UTC
Some accounts may experience a temporary pause in Hotjar Session Recordings and see tag verification warnings. The issue has been identified and a fix is being implemented.
- monitoring Sep 04, 2026, 03:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 04, 2026, 06:03 PM UTC
This incident has been resolved, and data is collecting as normal.
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