Hotjar incident
Investigating Issues with Interview Scheduling Timezones
Resolved after 4 days 3 hours, on September 11, 2025.
This issue has been resolved. A fix was deployed to ensure interview scheduling now correctly uses the timezone set in the project’s settings. We apologize for the inconvenience.
Update timeline
- investigating Sep 11, 2025, 11:04 AM UTC
Investigating - We have identified an issue with Interviews where the selected timezone for a project is not being applied correctly during participant scheduling. Our team is actively investigating the cause and will provide an update as soon as possible.
- resolved Sep 15, 2025, 02:22 PM UTC
This issue has been resolved. A fix was deployed to ensure interview scheduling now correctly uses the timezone set in the project’s settings. We apologize for the inconvenience.
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