Resolved after 18 minutes, affecting Canvas Proctoring and Blackboard Proctoring and 1 more, on October 20, 2025.
As of 3:11 am EST, Amazon Web Services reported increased error rates and latencies in the US-EAST-1 Region. These services prevented some exam takers from starting or continuing their exam, and access to their LMS was sporadically prevented. The majority of AWS services were restored at approximately 6:03 am EST, and they are currently monitoring the situation.
Affected components
Update timeline
- monitoring Oct 20, 2025, 10:42 AM UTC
As of 3:11 am EST, Amazon Web Services reported increased error rates and latencies in the US-EAST-1 Region. These services prevented some exam takers from starting or continuing their exam, and access to their LMS was sporadically prevented. The majority of AWS services were restored at approximately 6:03 am EST, and they are currently monitoring the situation.
- resolved Oct 20, 2025, 11:00 AM UTC
AWS has confirmed this issue has been resolved through their status page.
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Amazon Web Services