Honorlock incident

Proactive Outage

Resolved after 7 hours 1 minute, affecting Canvas Proctoring and Blackboard Proctoring and 1 more, on October 21, 2026.

identified Oct 21, 2026, 05:10 PM UTC

Status Update: Select Honorlock sites have been temporarily taken offline as a preventative security measure. Proctoring services remain fully operational. Cause: Active global exploitation of two newly discovered zero-day vulnerabilities in PHP. Taking sites offline is the only complete safeguard until patches are applied. This is a widespread PHP issue, not an Honorlock system issue. Resolution Plan: Official PHP patches are expected today. We will deploy the fixes immediately upon release and bring all impacted sites back online.

Started
Oct 21, 2026, 01:41 PM UTC
Resolved
Oct 21, 2026, 08:43 PM UTC
Duration
7h 1m
Detected by Pingoru
Oct 21, 2026, 01:41 PM UTC

Affected components

Canvas ProctoringBlackboard ProctoringD2L ProctoringAleks ProctoringHonorlock ApplicationThird-party Platform Proctoring

Update timeline

  1. investigating Oct 21, 2026, 01:41 PM UTC

    Our engineering team is responding proactively to a newly disclosed industry-wide vulnerability affecting open-source web infrastructure (CVE-2026-109618/109619). While our core proctoring services remain operational, we have temporarily restricted non-essential auxiliary systems and will be conducting a targeted maintenance update following an official patch release at 10:00 AM EDT.

  2. investigating Oct 21, 2026, 01:43 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 21, 2026, 02:39 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Oct 21, 2026, 05:10 PM UTC

    Status Update: Select Honorlock sites have been temporarily taken offline as a preventative security measure. Proctoring services remain fully operational. Cause: Active global exploitation of two newly discovered zero-day vulnerabilities in PHP. Taking sites offline is the only complete safeguard until patches are applied. This is a widespread PHP issue, not an Honorlock system issue. Resolution Plan: Official PHP patches are expected today. We will deploy the fixes immediately upon release and bring all impacted sites back online.

  5. resolved Oct 21, 2026, 08:43 PM UTC

    This incident has been resolved.

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