Honorlock incident
Exam Start issues on Blackboard Ultra and Chrome v144
Minor Vendor's status page →
Resolved after 5 hours 43 minutes, affecting Blackboard Proctoring, on January 15, 2026.
A fix has been implemented and we are monitoring the results
Affected components
Blackboard Proctoring
Update timeline
- investigating Jan 15, 2026, 05:56 PM UTC
We are currently investigating reports of Blackboard Ultra users receiving a blank screen when attempting to begin an exam using Chrome v144
- identified Jan 15, 2026, 07:11 PM UTC
We have identified the root cause of the issue and are working on a solution.
- monitoring Jan 15, 2026, 09:49 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Jan 15, 2026, 11:39 PM UTC
This issue has been resolved.
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