Resolved after 36 minutes, affecting Honorlock Application, on February 17, 2025.
A fix has been implemented, and we are seeing improvements in exam takers' ability to start assessments.
Affected components
Update timeline
- investigating Feb 17, 2025, 10:51 PM UTC
We are currently investigating reports of exam takers unable to start their exam. At this time, we would recommend users attempting to start a new exam try again at a later time. Exams that have already started will continue to be proctored. We are actively investigating and will update this post once more information is available.
- investigating Feb 17, 2025, 10:54 PM UTC
We are continuing to investigate this issue.
- identified Feb 17, 2025, 11:02 PM UTC
The issue has been identified and we are implementing a fix.
- monitoring Feb 17, 2025, 11:18 PM UTC
A fix has been implemented, and we are seeing improvements in exam takers' ability to start assessments.
- resolved Feb 17, 2025, 11:27 PM UTC
This incident has been resolved
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