Resolved after 30 minutes, affecting Canvas Proctoring and Blackboard Proctoring and 1 more, on September 15, 2025.
Our engineering team has confirmed that services have been restored; however, some users may still be impacted. A refresh/reload of the webpage or relaunching of proctoring should correct any current problems. Our engineering team will continue to monitor the situation for the time being.
Affected components
Update timeline
- investigating Sep 15, 2025, 01:14 AM UTC
We have received reports of 504 gateway errors and our engineering team is currently invesitgating the cause.
- identified Sep 15, 2025, 01:34 AM UTC
We have identified the issue and have implemented a fix.
- monitoring Sep 15, 2025, 01:39 AM UTC
Our engineering team has confirmed that services have been restored; however, some users may still be impacted. A refresh/reload of the webpage or relaunching of proctoring should correct any current problems. Our engineering team will continue to monitor the situation for the time being.
- resolved Sep 15, 2025, 01:44 AM UTC
This incident has been resolved. All services have been restored.
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