Hivebrite incident

Access to Custom Domain on all environments

Resolved after 4 hours 18 minutes, affecting European production servers and US production servers and 1 more, on May 22, 2026.

resolved May 22, 2026, 08:07 PM UTC

The incident has been resolved. Please reach out to our support team if you have additional questions.

Started
May 22, 2026, 03:48 PM UTC
Resolved
May 22, 2026, 08:07 PM UTC
Duration
4h 18m
Detected by Pingoru
May 22, 2026, 03:48 PM UTC

Affected components

European production serversUS production serversApac production serversEuropean sandbox serversUS sandbox serversSwitzerland production servers

Update timeline

  1. identified May 22, 2026, 03:48 PM UTC

    We are currently aware of an incident preventing our customers from configuring, setting or updating their Custom Domain. There is no impact to access the platform or the security of the data. This is linked to the incident from one of our vendor (https://www.cloudflarestatus.com/incidents/znll7lfnd35h). We will update this incident once we have more information from our vendor. Thank you for your patience.

  2. resolved May 22, 2026, 08:07 PM UTC

    The incident has been resolved. Please reach out to our support team if you have additional questions.

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