Resolved after 6 hours 39 minutes, affecting European production servers, on October 28, 2025.
The incident has been resolved. Fixes have been implemented to prevent future occurrences. Thank you for your support and understanding. Please reach out to your CSM if you have additional questions.
Affected components
Update timeline
- investigating Oct 28, 2025, 09:58 AM UTC
We are currently investigating a latency issue affecting our services. Updates will follow as we work to identify the cause and assess the impact. Thank you for your patience.
- monitoring Oct 28, 2025, 10:52 AM UTC
Optimizations have been implemented to minimize impact. The latency issue is being closely monitored. Updates will follow as we track the situation. Thank you for your patience and support.
- investigating Oct 28, 2025, 02:54 PM UTC
The latency issue has been resolved. Thank you for your understanding and cooperation. If you encounter further issues, please contact our support team.
- resolved Oct 28, 2025, 04:38 PM UTC
The incident has been resolved. Fixes have been implemented to prevent future occurrences. Thank you for your support and understanding. Please reach out to your CSM if you have additional questions.
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