Hivebrite incident

Global outage on all environments

Resolved after 15 minutes, affecting European production servers and US production servers and 1 more, on November 27, 2025.

resolved Nov 27, 2025, 02:21 PM UTC

The incident has been resolved. Thank you for your support and understanding. Please reach out to our support team if you have additional questions.

Started: Nov 27, 2025, 02:06 PM UTC
Resolved: Nov 27, 2025, 02:21 PM UTC
Duration: 15m
Detected by Pingoru: Nov 27, 2025, 02:06 PM UTC

Affected components

European production serversUS production serversApac production serversEuropean sandbox serversUS sandbox serversSwitzerland production servers

Update timeline

monitoring Nov 27, 2025, 02:06 PM UTC

Our platform is currently experiencing technical issues that are preventing users and admins from accessing the platform. There is no impact to existing customer data. The incident started at 14:40 CET. We have already identified the cause of the incident and are working on the resolution. We apologize for the inconvenience. Updates will be provided as progress is made. Thank you for your understanding.
monitoring Nov 27, 2025, 02:09 PM UTC

We have recovered from the incident. We keep monitoring closely to make sure the situation is fully resolved. Updates will follow. Thank you for your cooperation.
resolved Nov 27, 2025, 02:21 PM UTC

The incident has been resolved. Thank you for your support and understanding. Please reach out to our support team if you have additional questions.

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