Resolved after 54 minutes, affecting European production servers and US production servers and 1 more, on January 22, 2026.
This incident has been resolved. You can submit tickets to our support team as usual. Thank you for your understanding.
Affected components
European production serversUS production serversApac production serversSwitzerland production servers
Update timeline
- investigating Jan 22, 2026, 05:03 PM UTC
We are experiencing an issue with our third-party handling our support tickets. We are currently investigating the issue. If you have any urgent tickets to create for now, please contact your CSM.
- resolved Jan 22, 2026, 05:58 PM UTC
This incident has been resolved. You can submit tickets to our support team as usual. Thank you for your understanding.
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