Resolved after 19 days, affecting Interviews - Live and Interviews - Live and 1 more, on October 11, 2026.
We are tracking an issue where a very small number of candidates are experiencing SSL connection errors or blocked interview short links. Please note this is not an internal system outage, but is caused by third party networks. Current Status: We are actively coordinating with third party partners on a resolution. Workaround: Affected candidates can try switching to a personal device or an alternative network, such as completing the interview via a mobile phone.
Affected components
Update timeline
- monitoring Oct 11, 2026, 09:05 PM UTC
We are tracking an issue where a very small number of candidates are experiencing SSL connection errors or blocked interview short links. Please note this is not an internal system outage, but is caused by third party networks. Current Status: We are actively coordinating with third party partners on a resolution. Workaround: Affected candidates can try switching to a personal device or an alternative network, such as completing the interview via a mobile phone.
- resolved Oct 30, 2026, 09:22 PM UTC
We have coordinated with third party partners to resolve this issue.
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