Resolved after 2 hours 48 minutes, affecting Admin / Recruiter and Admin / Recruiter and 1 more, on March 27, 2025.
A fix has been implemented. We have confirmed known affected customers are working as expected. Please reach out to Support if you continue to experience any issues.
Affected components
Update timeline
- investigating Mar 27, 2025, 04:03 PM UTC
The platform is facing a Major Incident, where recruiters may see a blank page when viewing the See Responses page for stage 1 OnDemands and Realistic Job Previews. The on-call team will be working 24-7 until the issue is resolved. Hourly updates will be provided or sooner as events occur. Thank you. We're evaluating other environments for impact, as well.
- investigating Mar 27, 2025, 05:07 PM UTC
We are continuing to investigate this issue and will provide a detailed update as we learn more.
- identified Mar 27, 2025, 05:44 PM UTC
We have determined this issue is present in additional environments. We have identified a potential fix. We are working to deploy the fix and we will update as we progress.
- resolved Mar 27, 2025, 06:52 PM UTC
A fix has been implemented. We have confirmed known affected customers are working as expected. Please reach out to Support if you continue to experience any issues.
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