Highway incident

Performance Degradation - Data Visualization

Resolved after 4 hours 37 minutes, affecting Broker Web Application, on July 8, 2026.

resolved Jul 08, 2026, 08:10 PM UTC

Our engineering teams have observed and confirmed that performance across data visualizations within the broker web application have stabilized. We're considering this incident resolved, and we appreciate your patience.

Started
Jul 08, 2026, 03:32 PM UTC
Resolved
Jul 08, 2026, 08:10 PM UTC
Duration
4h 37m
Detected by Pingoru
Jul 08, 2026, 03:32 PM UTC

Affected components

Broker Web Application

Update timeline

  1. investigating Jul 08, 2026, 03:32 PM UTC

    Some customers have reported a performance degradation to data visualizations within the broker web application. Our engineering teams are working with our upstream data visualization provider to identify and remediate the issue.

  2. monitoring Jul 08, 2026, 05:53 PM UTC

    Our engineering teams have identified the issue and implemented a fix. We are observing signs of recovery and will continue to monitor. We appreciate your patience.

  3. resolved Jul 08, 2026, 08:10 PM UTC

    Our engineering teams have observed and confirmed that performance across data visualizations within the broker web application have stabilized. We're considering this incident resolved, and we appreciate your patience.

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