Resolved after 3 hours 59 minutes, affecting External API and Broker Web Application and 1 more, on June 15, 2026.
Our teams have continued to observe all services functioning as expected, and we are considering the incident resolved.
Affected components
Update timeline
- investigating Jun 15, 2026, 03:04 PM UTC
Some users have reported experiencing degraded performance. We are investigating the issue both internally and in partnership with our cloud services provider. We appreciate your patience.
- identified Jun 15, 2026, 03:21 PM UTC
Our engineering teams have identified the issue and have temporarily disabled our Heatmap feature in order to relieve demand on various services. We are actively working on a permanent fix and are observing signs of recovery.
- monitoring Jun 15, 2026, 05:36 PM UTC
Our teams have implemented a more permanent fix and have re-enabled our Heatmap feature. All services are continuing to perform as expected. We appreciate your patience.
- resolved Jun 15, 2026, 07:04 PM UTC
Our teams have continued to observe all services functioning as expected, and we are considering the incident resolved.
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