Highway incident

Twilio - SMS Delivery Failures Impacting Carrier Login

Resolved after 3 hours 7 minutes, affecting External API and Broker Web Application, on April 22, 2025.

resolved Apr 22, 2025, 03:34 PM UTC

This incident is now resolved and SMS messages should be delivered successfully. https://status.twilio.com/#development

Started
Apr 22, 2025, 12:27 PM UTC
Resolved
Apr 22, 2025, 03:34 PM UTC
Duration
3h 7m
Detected by Pingoru
Apr 22, 2025, 12:27 PM UTC

Affected components

External APIBroker Web Application

Update timeline

  1. monitoring Apr 22, 2025, 12:27 PM UTC

    Our provider for SMS is currently experiencing issues, which you can see below. https://status.twilio.com/#development Until this is resolved a subset of carriers leveraging SMS may be unable to login

  2. resolved Apr 22, 2025, 03:34 PM UTC

    This incident is now resolved and SMS messages should be delivered successfully. https://status.twilio.com/#development

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