Highway incident

Degraded Performance Across Services

Resolved after 3 hours 20 minutes, affecting External API and Broker Web Application, on January 15, 2026.

monitoring Jan 15, 2026, 05:28 PM UTC

The issue has been resolved. We are continuing to monitor the situation. Site performance is returning to normal.

Started
Jan 15, 2026, 03:42 PM UTC
Resolved
Jan 15, 2026, 07:03 PM UTC
Duration
3h 20m
Detected by Pingoru
Jan 15, 2026, 03:42 PM UTC

Affected components

External APIBroker Web Application

Update timeline

  1. investigating Jan 15, 2026, 03:42 PM UTC

    We are currently experiencing degraded performance across multiple services. We are investigating and will update this status when more information is available. Next update in 30 minutes.

  2. investigating Jan 15, 2026, 04:15 PM UTC

    Still under investigation. Still experiencing service degradation. Next update in 30 minutes.

  3. investigating Jan 15, 2026, 04:43 PM UTC

    Still under investigation. Still experiencing service degradation. Next update in 30 minutes.

  4. identified Jan 15, 2026, 05:09 PM UTC

    Issue has been identified and we are seeing signs of recovery. Next update in 30 minutes.

  5. monitoring Jan 15, 2026, 05:28 PM UTC

    The issue has been resolved. We are continuing to monitor the situation. Site performance is returning to normal.

  6. resolved Jan 15, 2026, 07:03 PM UTC

    This incident has been resolved and all services are operational.

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