HighLevel incident

Issues with switching Between Sub-Accounts

Resolved after 30 minutes, affecting app.gohighlevel.com, on July 23, 2026.

resolved Jul 23, 2026, 02:10 PM UTC

The issue affecting users and account admins while switching between sub-accounts (locations) has been resolved.We will continue to monitor the system to ensure stability.

Started
Jul 23, 2026, 01:40 PM UTC
Resolved
Jul 23, 2026, 02:10 PM UTC
Duration
30m
Detected by Pingoru
Jul 23, 2026, 01:40 PM UTC

Affected components

app.gohighlevel.com

Update timeline

  1. investigating Jul 23, 2026, 01:40 PM UTC

    We are investigating an issue impacting some users and account admins who may be unable to switch between sub-accounts (locations). Our team is actively working on a fix and will provide updates as more information becomes available.

  2. resolved Jul 23, 2026, 02:10 PM UTC

    The issue affecting users and account admins while switching between sub-accounts (locations) has been resolved.We will continue to monitor the system to ensure stability.

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