Hevo incident

UI Services Down due to AWS outage

Resolved after 3 hours 13 minutes, affecting UI Console and UI Console and 1 more, on July 16, 2026.

monitoring Jul 16, 2026, 11:19 AM UTC

We are now observing healthy responses for requests routed through CloudFront, and the UI should be accessible across regions. The team is still monitoring this. Latest update from AWS (11:16 AM UTC): https://health.aws.amazon.com/health/status

Started: Jul 16, 2026, 08:38 AM UTC
Resolved: Jul 16, 2026, 11:51 AM UTC
Duration: 3h 13m
Detected by Pingoru: Jul 16, 2026, 08:38 AM UTC

Affected components

UI ConsoleUI ConsoleUI ConsoleUI ConsoleUI ConsoleUI Console

Update timeline

investigating Jul 16, 2026, 08:38 AM UTC

Current logs show that none of the backend processes are impacted. We are currently investigating the issue with UI.
identified Jul 16, 2026, 09:13 AM UTC

AWS is investigating the issue with Amazon CloudFront. For further details, please refer to the AWS STATUS PAGE: https://health.aws.amazon.com/health/status
monitoring Jul 16, 2026, 11:19 AM UTC

We are now observing healthy responses for requests routed through CloudFront, and the UI should be accessible across regions. The team is still monitoring this. Latest update from AWS (11:16 AM UTC): https://health.aws.amazon.com/health/status
resolved Jul 16, 2026, 11:51 AM UTC

This incident has been resolved.

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