Hevo incident

Degraded performance in US cluster

Resolved after 10 hours 24 minutes, affecting Data Pipelines, on August 2, 2026.

monitoring Aug 02, 2026, 05:16 PM UTC

A fix has been implemented, and we are monitoring the results. We identified an issue impacting data pipelines and models in the US region. As services recover, we expect data pipelines to experience up to 1 hour of processing lag. We will continue to monitor the recovery and provide further updates as needed.

Started
Aug 02, 2026, 04:20 PM UTC
Resolved
Aug 03, 2026, 02:45 AM UTC
Duration
10h 24m
Detected by Pingoru
Aug 02, 2026, 04:20 PM UTC

Affected components

Data Pipelines

Update timeline

  1. identified Aug 02, 2026, 05:10 PM UTC

    The issue has been identified and we are working on a fix. Incident start time: 4:00 PM UTC

  2. monitoring Aug 02, 2026, 05:16 PM UTC

    A fix has been implemented, and we are monitoring the results. We identified an issue impacting data pipelines and models in the US region. As services recover, we expect data pipelines to experience up to 1 hour of processing lag. We will continue to monitor the recovery and provide further updates as needed.

  3. resolved Aug 03, 2026, 02:45 AM UTC

    This incident has been resolved.

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