Resolved after 1 hour 37 minutes, affecting UI Console and UI Console and 1 more, on April 28, 2025.
A fix has been implemented and we're monitoring the results.
Affected components
Update timeline
- investigating Apr 28, 2025, 11:11 AM UTC
We have identified an issue with a UI component on the Billing page: Usage Summary > Download Usage Summary. The reports being delivered through email may not be accessible for some time. Please reach out to Hevo Support (through Live Chat or [email protected]) to get the reports, in case this is blocking you. We will soon post the next update on this incident. Appreciate your patience!
- identified Apr 28, 2025, 11:18 AM UTC
We were able to identify the root cause behind the failing component. A fix is currently being implemented.
- monitoring Apr 28, 2025, 11:30 AM UTC
A fix has been implemented and we're monitoring the results.
- resolved Apr 28, 2025, 12:08 PM UTC
The incident has been resolved.
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