Hevo incident

Issue with logging and slowness in reflecting stats on UI for all regions

Minor Vendor's status page →

Resolved after 1 hour 38 minutes, affecting UI Console and UI Console and 1 more, on May 3, 2025.

monitoring May 03, 2025, 06:23 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 03, 2025, 05:38 AM UTC
Resolved
May 03, 2025, 07:17 AM UTC
Duration
1h 38m
Detected by Pingoru
May 03, 2025, 05:38 AM UTC

Affected components

UI ConsoleUI ConsoleUI ConsoleUI ConsoleUI ConsoleUI ConsoleUI console

Update timeline

  1. investigating May 03, 2025, 05:38 AM UTC

    Due to degraded performance in our internal services, which can cause slowness/or prevent some stats on the UI from loading. We are currently investigating the issue.

  2. monitoring May 03, 2025, 06:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 03, 2025, 07:17 AM UTC

    This incident has been resolved.

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