Resolved after 2 hours 10 minutes, affecting UI Console and Data Pipelines and 1 more, on July 22, 2025.
All impacted nodes in the US cluster are now functioning as expected. This incident will be marked as Resolved.
Affected components
Update timeline
- investigating Jul 22, 2025, 10:22 AM UTC
We are currently experiencing degraded performance for US Cluster. Our engineering team is actively looking into the issue and working to restore full performance as quickly as possible. Users may experience buffering when attempting to access the platform.
- investigating Jul 22, 2025, 11:00 AM UTC
We have moved the US cluster to read-only mode. Data ingestion is impacted at the moment. Data already ingested would continue to be loaded into destinations. Our engineering team is actively looking into the issue and working to restore full performance as quickly as possible.
- monitoring Jul 22, 2025, 12:30 PM UTC
Our team has been monitoring the nodes for the past 15 minutes, and we can confirm that the US cluster nodes are healthy and functioning as expected.
- resolved Jul 22, 2025, 12:32 PM UTC
All impacted nodes in the US cluster are now functioning as expected. This incident will be marked as Resolved.
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