Hetzner incident

Load Balancers: maintenance work in HEL & HIL

Resolved after 5 hours 15 minutes, affecting Cloud (Load Balancer), on August 25, 2026.

identified Aug 25, 2026, 07:00 AM UTC

We will be performing routine maintenance work on Load Balancers in HEL & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

Started
Aug 25, 2026, 07:00 AM UTC
Resolved
Aug 25, 2026, 12:15 PM UTC
Duration
5h 15m
Detected by Pingoru
Aug 25, 2026, 07:00 AM UTC

Affected components

Cloud (Load Balancer)

Update timeline

  1. scheduled Aug 21, 2026, 01:00 PM UTC

    We will be performing routine maintenance work on Load Balancers in HEL & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

  2. identified Aug 25, 2026, 07:00 AM UTC

    We will be performing routine maintenance work on Load Balancers in HEL & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

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