pingoru pingoru Hetzner had 151 outages in the last 2 years totaling 332h 53m of downtime, averaging 6.2 incidents per month.
There were 151 Hetzner outages since April 9, 2025 totaling 332h 53m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We are currently experiencing a fault on our router fra-core8. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.
We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.
During this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console (https://console.hetzner.com) - Robot (https://robot.hetzner.com) - konsoleH (https://konsoleh.hetzner.com)
During this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service (https://robot-ws.your-server.de) - Robot Mobile - Robot Email Interface - Management of Storage Boxes via the Hetzner Console and API (the availability of the Storage Boxes themselves is not affected)
Delays in MAC learning within the vSwitch may occur. This can lead to packet loss if ARP/NDP requests are not answered in a timely manner.
MAC address information may not be installed correctly after MAC updates on some network devices. As a result, MAC learning within a vSwitch can be delayed, and ARP/NDP requests may go unanswered, which can lead to packet loss between servers in the same vSwitch. We are aware of the impact and are working on it with high priority.
Object Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.
Object Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.
During the specified time period, urgent maintenance work will be performed on the load balancers in NBG1. Unfortunately, it was not possible to provide advance notice. The load balancers will be unavailable for a short time. A total of approximately 500 load balancers are affected.
We are observing an unusual rate of failures on our database servers. This leads to our own websites as well as our customers database and websites on Managed Servers and Webhosting being not available temporarily. We are working on a solution
We are observing an unusual rate of failures on our database servers. This leads to our own websites as well as our customers database and websites on Managed Servers and Webhosting being not available temporarily. We are working on a solution
We are observing an unusual rate of failures on our database servers. This leads to our own websites as well as our customers database and websites on Managed Servers and Webhosting being not available temporarily. We are working on a solution
In the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.
In the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.
Due to a fault the Hetzner Console is currently not available.
Due to an ongoing attack on our infrastructure the Cloud API (api.hetzner.cloud), Hetzner API (api.hetzner.com) and the Hetzner Console are currently partially unavailable.
We are currently experiencing a fault, which is preventing some cloud servers from being reached via IPv6. IPv4 traffic is unaffected. Our technicians are working hard on analysing the cause of the interruption in order to solve the issue. Please bear with us. We apologise for any inconvenience. Thank you for your understanding.
We will be performing routine maintenance work on Load Balancers. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.
We will be performing routine maintenance work on Load Balancers. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.
We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.
We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.
The Object Storage service in location FSN is currently degraded for some customers. Requests to download or upload objects may fail or time out. We are already working on fixing the issue and getting things back to normal.
The Object Storage service in location FSN is currently degraded for some customers. Requests to download or upload objects may fail or time out. We are already working on fixing the issue and getting things back to normal.
We currently see a raised response time of our recursive DNS servers at the locations HEL1, FSN1 and NBG1. You can find more information about our recursive DNS servers at https://docs.hetzner.com/networking/dns/overview#rekursive-nameserver
We currently see a raised response time of our recursive DNS servers at the locations HEL1, FSN1 and NBG1. You can find more information about our recursive DNS servers at https://docs.hetzner.com/networking/dns/overview#rekursive-nameserver
We currently see a raised response time of our recursive DNS servers at the locations HEL1, FSN1 and NBG1. You can find more information about our recursive DNS servers at https://docs.hetzner.com/networking/dns/overview#rekursive-nameserver
We've noticed an increased error rate when creating Cloud Servers from One Click Apps. Created servers remain stuck in the creation process or the creation ends in an error.
We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.
We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.
We will be performing maintenance work on the infrastructure hosting api.hetzner.com. During this maintenance work, some requests to api.hetzner.com might be unsuccessful. Furthermore, some overviews in the Hetzner Console might be slow to load or not load at all.
We will be performing maintenance work on the infrastructure hosting api.hetzner.com. During this maintenance work, some requests to api.hetzner.com might not be answered successfully. Furthermore, some overviews in the Hetzner Console might be slow to load or not load at all.
We will be performing maintenance work on the infrastructure hosting api.hetzner.com. During this maintenance work, some requests to api.hetzner.com might not be answered successfully. Furthermore, some overviews in the Hetzner Console might be slow to load or not load at all.
The deletion of projects errors.
During the Load Balancer IP conversion from the 5. of October, these will be converted to primary IPs. Should you exceed your primary IP limit as a result, it will be adjusted by us. You don't need to do anything. If you need a certain number of IPs, for example, for server autoscaling, please request an increase in your limits.
During the Load Balancer IP conversion starting at the 5. of October, these will be converted to primary IPs. Should you exceed your primary IP limit as a result, it will be adjusted by us. You don't need to do anything. If you need a certain number of IPs, for example, for server autoscaling, please request an increase in your limits.
To make the load balancer product more flexible in the future, we will convert the load balancer IP addresses to primary IPs. These will then be displayed separately from the load balancer in the Hetzner console and will also appear separately on the invoice.
We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf26. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
The Load Balancers are unable to reach dedicated server targets via the vSwitch connection due to the ongoing incident: https://status.hetzner.com/incident/288baeb9-5cb2-4e68-9074-b878dcd0d793.
The Load Balancers are unable to reach dedicated server targets via the vSwitch connection due to the ongoing incident: https://status.hetzner.com/incident/288baeb9-5cb2-4e68-9074-b878dcd0d793.
We're currently seeing issues with the vSwitch. This can cause packet loss, higher latency or dropped connections between servers on a vSwitch. Our technicians are already working on it.
We're currently seeing issues with the vSwitch. This can cause packet loss, higher latency or dropped connections between servers on a vSwitch. Our technicians are already working on it.
We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.
We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.