Hetzner incident

Rescue system login with SSH key does not work

Resolved after 21 hours 33 minutes, affecting Cloud (Cloud Server), on May 19, 2026.

identified May 19, 2026, 03:47 PM UTC

Currently, there are problems with SSH key login in the rescue system. If you select an SSH key when you enable the rescue system, it can happen that the SSH key nonetheless is not set up in the rescue system. Log in to the rescue system with ssh key is then not possible.

Started: May 19, 2026, 09:45 AM UTC
Resolved: May 20, 2026, 07:18 AM UTC
Duration: 21h 33m
Detected by Pingoru: May 19, 2026, 09:45 AM UTC

Affected components

Cloud (Cloud Server)

Update timeline

identified May 19, 2026, 03:47 PM UTC

Currently, there are problems with SSH key login in the rescue system. If you select an SSH key when you enable the rescue system, it can happen that the SSH key nonetheless is not set up in the rescue system. Log in to the rescue system with ssh key is then not possible.

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