Hetzner incident
Maintenance work on the webmail system (webmail.your-server.de)
Resolved after 10 hours 46 minutes, affecting Managed, on May 4, 2026.
Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web hosting packages. As an alternative during this time, you can access your emails via an email client. You can set up an email client as follows: https://docs.hetzner.com/konsoleh/account-management/email/setting-up-an-email-account/ Thank you for your understanding.
Affected components
Update timeline
- scheduled May 04, 2026, 09:43 AM UTC
Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web hosting packages. As an alternative during this time, you can access your emails via an email client. You can set up an email client as follows: https://docs.hetzner.com/konsoleh/account-management/email/setting-up-an-email-account/ Thank you for your understanding.
- resolved May 04, 2026, 08:30 PM UTC
Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web hosting packages. As an alternative during this time, you can access your emails via an email client. You can set up an email client as follows: https://docs.hetzner.com/konsoleh/account-management/email/setting-up-an-email-account/ Thank you for your understanding.
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