Hetzner incident

Object Storage in location HEL1 partially degraded

Resolved after 43 days 3 hours, affecting Cloud (Object Storage), on September 9, 2026.

monitoring Oct 08, 2026, 03:43 PM UTC

We are observing elevated response times and stalled requests for a subset of buckets.

Started
Sep 09, 2026, 12:00 PM UTC
Resolved
Oct 22, 2026, 03:28 PM UTC
Duration
43d 3h
Detected by Pingoru
Sep 09, 2026, 12:00 PM UTC

Affected components

Cloud (Object Storage)

Update timeline

  1. investigating Sep 10, 2026, 03:58 PM UTC

    Wir beobachten erhöhte Antwortzeiten und hängende Anfragen.

  2. investigating Sep 10, 2026, 04:01 PM UTC

    We are observing elevated response times and stalled requests.

  3. identified Sep 11, 2026, 08:23 AM UTC

    We are observing elevated response times and stalled requests.

  4. identified Sep 14, 2026, 11:34 AM UTC

    We are observing elevated response times and stalled requests.

  5. monitoring Sep 21, 2026, 02:56 PM UTC

    We are observing elevated response times and stalled requests.

  6. monitoring Sep 29, 2026, 02:33 PM UTC

    We are observing elevated response times and stalled requests.

  7. monitoring Oct 08, 2026, 03:43 PM UTC

    We are observing elevated response times and stalled requests for a subset of buckets.

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