HelloID Outage History

HelloID is up right now

Pingoru has recorded 48 incidents for HelloID: 21 in the last 12 months and 4 in the last 90 days.

Source: helloid.statuspage.io

48incidents recorded
21last 12 months
4last 90 days
3 daystypical duration
Incidents per month
024AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking HelloID in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026451 of 720 (7%)
May 202600 of 744 (0%)
June 20262144 of 720 (20%)
July 2026234 of 744 (5%)
August 202626 of 744 (1%)
September 202600 of 720 (0%)
October 2026210 of 744 (1%)
November 202600 of 20 (0%)

Incidents, newest first

Notice January 14, 2025 Phase-out of task data sources 21d 2h Service Automation, Service Automation

Started Jan 14, 2025, 11:12 AM UTC· resolved Feb 04, 2025, 01:13 PM UTC

  1. monitoring Jan 14, 2025, 11:12 AM UTC

    The phase-out of task data sources will be rolled out in stages following the 2025.01 release. Each tenant will receive one HelloID incident notification specifying which resources have been updated to indicate that the migration has been completed. Once all tenants have been migrated, this status message will be closed. The new PowerShell data sources will run on the local Service Automation Agent. Please ensure that it is active and has the appropriate permissions. For testing purposes, you may execute some migrated resources and verify the output to ensure it meets the expected results.

  2. resolved Feb 04, 2025, 01:13 PM UTC

    All migrations have been executed.

Read the full incident report →

Minor December 10, 2024 Hotfix HelloID WUS 1h 12m Provisioning, Service Automation, Access Management

Started Dec 10, 2024, 08:17 AM UTC· resolved Dec 10, 2024, 09:30 AM UTC

  1. identified Dec 10, 2024, 08:17 AM UTC

    We will be implementing a hotfix regarding the issues we've encountered yesterday. This should only take about 10 minutes.

  2. monitoring Dec 10, 2024, 08:40 AM UTC

    Hotfix has been implemented and we're monitoring the situation

  3. resolved Dec 10, 2024, 09:30 AM UTC

    We'll keep monitoring the situation

Read the full incident report →

Notice December 9, 2024 Application Catalog and starting applications currently not available 19h 31m Access Management

Started Dec 09, 2024, 01:09 PM UTC· resolved Dec 10, 2024, 08:40 AM UTC

  1. identified Dec 09, 2024, 01:09 PM UTC

    At this moment the application catalog and starting end-user applications isn't working. We have identified the issue and are working on a hotfix.

  2. monitoring Dec 09, 2024, 05:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 10, 2024, 08:40 AM UTC

    A new hotfix has been implemented

Read the full incident report →