Helius incident

Increased Latency and Connectivity issues in EWR

Resolved after 1 hour 11 minutes, affecting RPC and LaserStream, on July 8, 2026.

resolved Jul 08, 2026, 06:44 PM UTC

This incident has been resolved all EWR traffic and connectivity has recovered and routed back.

Started
Jul 08, 2026, 05:33 PM UTC
Resolved
Jul 08, 2026, 06:44 PM UTC
Duration
1h 11m
Detected by Pingoru
Jul 08, 2026, 05:33 PM UTC

Affected components

RPCLaserStream

Update timeline

  1. investigating Jul 08, 2026, 05:33 PM UTC

    We are currently investigating network connectivity issues in the EWR region

  2. monitoring Jul 08, 2026, 06:06 PM UTC

    The network connectivity has been partially restored, we are still monitoring until failures are fully gone and the issue is fully confirmed resolved.

  3. monitoring Jul 08, 2026, 06:44 PM UTC

    This incident has been resolved all EWR traffic and connectivity has recovered and routed back.

  4. resolved Jul 08, 2026, 06:44 PM UTC

    This incident has been resolved all EWR traffic and connectivity has recovered and routed back.

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