Helius Outage History

Helius is up right now

Pingoru has recorded 58 incidents for Helius: 56 in the last 12 months and 17 in the last 90 days.

Source: helius.statuspage.io

58incidents recorded
56last 12 months
17last 90 days
7 hourstypical duration
Incidents per month
0510AprMayJunJulAugSepOct4
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Helius in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026976 of 720 (11%)
May 202600 of 744 (0%)
June 2026425 of 720 (3%)
July 202697 of 744 (1%)
August 2026425 of 744 (3%)
September 2026614 of 720 (2%)
October 202642 of 550 (0%)

Incidents, newest first

Minor October 23, 2026 Intermittent failures for getBlock 1h 1m RPC

Started Oct 23, 2026, 05:10 PM UTC· resolved Oct 23, 2026, 06:11 PM UTC

  1. monitoring Oct 23, 2026, 05:29 PM UTC

    Intermittent failures for getBlock from 17:00 UTC to 17:18 UTC This issue has been resolved.

  2. resolved Oct 23, 2026, 06:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 22, 2026 Elevated Sender Preflight Simulation Errors 4m RPC

Started Oct 22, 2026, 04:44 AM UTC· resolved Oct 22, 2026, 04:48 AM UTC

  1. investigating Oct 22, 2026, 04:44 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 22, 2026, 04:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 16, 2026 Devnet Account Data Degraded Availability 15m RPC

Started Oct 16, 2026, 10:44 PM UTC· resolved Oct 16, 2026, 10:59 PM UTC

  1. identified Oct 16, 2026, 10:44 PM UTC

    We are experiencing degraded availability for Devnet account data. We have identified the issue and are deploying mitigations to restore service.

  2. monitoring Oct 16, 2026, 10:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 16, 2026, 10:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 23, 2026 Elevated 522 errors for api.helius.xyz and the dashboard 15m RPC

Started Sep 23, 2026, 12:01 PM UTC· resolved Sep 23, 2026, 12:16 PM UTC

  1. identified Sep 23, 2026, 12:01 PM UTC

    We have identified the issue and are implementing a fix.

  2. resolved Sep 23, 2026, 12:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 22, 2026 Elevated 522 errors for api.helius.xyz and api-devnet.helius.xyz endpoints 6m Webhooks

Started Sep 22, 2026, 07:27 PM UTC· resolved Sep 22, 2026, 07:33 PM UTC

  1. identified Sep 22, 2026, 07:27 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Sep 22, 2026, 07:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 20, 2026 Indexing delay for getTransfersByAddress 53m RPC

Started Sep 20, 2026, 02:04 AM UTC· resolved Sep 20, 2026, 02:58 AM UTC

  1. investigating Sep 20, 2026, 02:04 AM UTC

    No other RPC methods are impacted

  2. resolved Sep 20, 2026, 02:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 15, 2026 Webhook Lag 12m Webhooks

Started Sep 15, 2026, 07:27 PM UTC· resolved Sep 15, 2026, 07:39 PM UTC

  1. monitoring Sep 15, 2026, 07:27 PM UTC

    Webhooks were lagging behind 19:06 - 19:22 UTC. System has recovered.

  2. resolved Sep 15, 2026, 07:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 2, 2026 Tokyo Archival node temporarily down 4h 6m RPC

Started Sep 02, 2026, 12:50 PM UTC· resolved Sep 02, 2026, 04:57 PM UTC

  1. identified Sep 02, 2026, 12:50 PM UTC

    Tokyo Archival Node is temporary down and rerouting ETA about ~2 days

Read the full incident report →

Critical September 2, 2026 Major outage on multiple RPC / WSS / LS 12h 59m RPC, DAS, Enriched APIs, Webhooks and 1 more

Started Sep 02, 2026, 09:46 AM UTC· resolved Sep 02, 2026, 10:46 PM UTC

  1. investigating Sep 02, 2026, 09:46 AM UTC

    We are currently investigating this issue.

  2. identified Sep 02, 2026, 10:07 AM UTC

    Issue was identified to be a fork on the network due to a feature activation causing an outage. Working on bringing everything back within the next 15 minutes.

  3. identified Sep 02, 2026, 10:16 AM UTC

    Laserstream is up, expect slightly higher latency as it recovers.

  4. identified Sep 02, 2026, 10:27 AM UTC

    Some RPCs are being rerouted to AMS and FRA, RPC services are partially recovering.

  5. identified Sep 02, 2026, 10:53 AM UTC

    RPCs are partially recovering

  6. identified Sep 02, 2026, 11:14 AM UTC

    WSS is operational on mainnet.helius-rpc.com, partially operational on beta.helius-rpc.com

  7. monitoring Sep 02, 2026, 11:23 AM UTC

    System has mostly recovered and is operational, with degraded performance for the DAS API and limited replay history available for Laserstream. The team will continue to monitor.

  8. monitoring Sep 02, 2026, 05:10 PM UTC

    System has mostly recovered and is operational, limited replay history available for Laserstream. The team will continue to monitor.

  9. monitoring Sep 02, 2026, 05:10 PM UTC

    We are continuing to monitor for any further issues.

  10. resolved Sep 02, 2026, 10:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 28, 2026 Devnet Account Index methods Returning 401 Errors –

Started Aug 28, 2026, 11:00 PM UTC· resolved Aug 28, 2026, 11:00 PM UTC

  1. resolved Aug 31, 2026, 07:02 PM UTC

    Devnet requests to account index methods returned 401 errors. This was caused by a configuration change on the devnet routing layer that affected request authentication. We restored service by reverting the routing configuration and have confirmed full recovery.

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Notice August 15, 2026 Archival indexing delay, mainnet epoch 1017 (slot 439344001+) 15m RPC

Started Aug 15, 2026, 04:03 AM UTC· resolved Aug 15, 2026, 04:18 AM UTC

  1. identified Aug 15, 2026, 04:03 AM UTC

    We experienced a delay in archival block indexing for a range of mainnet slots at slot 439344001 (epoch 1017). Backfill is in progress and most slots have already been restored; a small number remain and are being reindexed. Live streaming and recent blocks were unaffected.

  2. resolved Aug 15, 2026, 04:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 12, 2026 Network Degradation 23h 47m RPC, LaserStream

Started Aug 12, 2026, 04:05 AM UTC· resolved Aug 13, 2026, 03:53 AM UTC

  1. investigating Aug 12, 2026, 04:05 AM UTC

    The global network appears to be in a degraded state. This impacts both the Solana mainnet network and Helius RPCs. You may experience elevated errors, latencies, or delayed data. Service will be restored as soon as possible.

  2. identified Aug 12, 2026, 04:13 AM UTC

    The network is impaired in Amsterdam, Frankfurt, Tokyo, and Singapore. Other regions are healthy.

  3. monitoring Aug 12, 2026, 04:20 AM UTC

    Network recovered. Systems are coming back to normal. Team will monitor and verify all functionality before closing incident.

  4. monitoring Aug 12, 2026, 10:50 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 13, 2026, 03:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 6, 2026 Elevated 503s for Devnet 1h 19m RPC, DAS, LaserStream

Started Aug 06, 2026, 06:45 PM UTC· resolved Aug 06, 2026, 08:05 PM UTC

  1. investigating Aug 06, 2026, 06:45 PM UTC

    We are currently investigating this issue.

  2. resolved Aug 06, 2026, 08:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 29, 2026 Global Internet Instability Affecting Connectivity Across All Regions 12m RPC, DAS, LaserStream

Started Jul 29, 2026, 07:22 PM UTC· resolved Jul 29, 2026, 07:34 PM UTC

  1. identified Jul 29, 2026, 07:22 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 29, 2026, 07:23 PM UTC

    Network has recovered and system is reverting to normal.

  3. resolved Jul 29, 2026, 07:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 28, 2026 Stale archival data 53m RPC

Started Jul 28, 2026, 06:58 AM UTC· resolved Jul 28, 2026, 07:52 AM UTC

  1. investigating Jul 28, 2026, 06:58 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 28, 2026, 07:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 27, 2026 Elevated 503 Errors on Devnet 32m RPC

Started Jul 27, 2026, 08:49 PM UTC· resolved Jul 27, 2026, 09:21 PM UTC

  1. identified Jul 27, 2026, 08:49 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jul 27, 2026, 09:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 24, 2026 Elevated latency for DAS and Photon 16m DAS

Started Jul 24, 2026, 06:31 PM UTC· resolved Jul 24, 2026, 06:48 PM UTC

  1. identified Jul 24, 2026, 06:31 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jul 24, 2026, 06:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 23, 2026 Account index down 14m RPC

Started Jul 23, 2026, 05:02 AM UTC· resolved Jul 23, 2026, 05:16 AM UTC

  1. investigating Jul 23, 2026, 05:13 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 23, 2026, 05:16 AM UTC

    You may switch to https://beta.helius-rpc.com as an alternative at the moment

  3. monitoring Jul 23, 2026, 05:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 23, 2026, 05:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 17, 2026 Elevated latency and 504 errors for requests routed through Singapore 2h 50m RPC, DAS, Atlas (Enhanced Websockets), LaserStream

Started Jul 17, 2026, 11:52 PM UTC· resolved Jul 18, 2026, 02:42 AM UTC

  1. identified Jul 17, 2026, 11:52 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 18, 2026, 12:34 AM UTC

    A power outage in our SGP data center is the root cause. We've routed traffic away from the affected DC, so you may see elevated latency on Singapore-routed requests in the meantime. All other regions are unaffected.

  3. resolved Jul 18, 2026, 02:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 9, 2026 Elevated Latency and 504s for Devnet 19m RPC

Started Jul 09, 2026, 06:17 PM UTC· resolved Jul 09, 2026, 06:36 PM UTC

  1. investigating Jul 09, 2026, 06:17 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 09, 2026, 06:29 PM UTC

    Fix has been implemented and latencies are returning to normal.

  3. resolved Jul 09, 2026, 06:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 8, 2026 Increased Latency and Connectivity issues in EWR 1h 11m RPC, LaserStream

Started Jul 08, 2026, 05:33 PM UTC· resolved Jul 08, 2026, 06:44 PM UTC

  1. investigating Jul 08, 2026, 05:33 PM UTC

    We are currently investigating network connectivity issues in the EWR region

  2. monitoring Jul 08, 2026, 06:06 PM UTC

    The network connectivity has been partially restored, we are still monitoring until failures are fully gone and the issue is fully confirmed resolved.

  3. monitoring Jul 08, 2026, 06:44 PM UTC

    This incident has been resolved all EWR traffic and connectivity has recovered and routed back.

  4. resolved Jul 08, 2026, 06:44 PM UTC

    This incident has been resolved all EWR traffic and connectivity has recovered and routed back.

Read the full incident report →

Minor July 4, 2026 Delayed data in Archival 28m RPC

Started Jul 04, 2026, 12:22 AM UTC· resolved Jul 04, 2026, 12:50 AM UTC

  1. investigating Jul 04, 2026, 12:22 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 04, 2026, 12:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 24, 2026 Decreased transaction landing rates 18m RPC

Started Jun 24, 2026, 01:57 PM UTC· resolved Jun 24, 2026, 02:15 PM UTC

  1. investigating Jun 24, 2026, 01:57 PM UTC

    We are investigating decreased transaction landing rates

  2. resolved Jun 24, 2026, 02:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 24, 2026 Network partition 4h 14m

Started Jun 24, 2026, 10:00 AM UTC· resolved Jun 24, 2026, 02:14 PM UTC

  1. resolved Jun 25, 2026, 08:10 PM UTC

    From 13:26–14:14 UTC there was an incident involving transaction landing and Laserstream streaming, during which some users may have seen failures to land transactions and/or lag in Laserstream. This was caused by a Solana network partition at an epoch boundary, where a validator forked off and began emitting broken shreds. As a result, some parts of the network observed the issue while others did not.

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Major June 23, 2026 Devnet RPC unavailable 54m RPC

Started Jun 23, 2026, 02:10 AM UTC· resolved Jun 23, 2026, 03:04 AM UTC

  1. investigating Jun 23, 2026, 02:10 AM UTC

    Devnet RPCs are currently returning service unavailable

  2. investigating Jun 23, 2026, 02:10 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 23, 2026, 02:22 AM UTC

    We have identified the issue and are currently working on a fix

  4. monitoring Jun 23, 2026, 02:52 AM UTC

    Issue found, fixes have been implemented and we are now monitoring devnet rpcs

  5. resolved Jun 23, 2026, 03:04 AM UTC

    This incident has been resolved.

Read the full incident report →