Helius incident

Elevated Latency and 504 Errors (US-West)

Resolved after 19 hours 19 minutes, affecting RPC and DAS and 1 more, on June 14, 2026.

monitoring Jun 15, 2026, 03:43 PM UTC

Issue was mitigated yesterday at 7PM PDT (2AM UTC+1) by working around the CloudFlare degradation. If you are still experiencing issues, we recommend switching to our new edge gateway, Gatekeeper: "https://beta.helius-rpc.com". Gatekeeper is now recommended for production.

Started
Jun 14, 2026, 08:58 PM UTC
Resolved
Jun 15, 2026, 04:18 PM UTC
Duration
19h 19m
Detected by Pingoru
Jun 14, 2026, 08:58 PM UTC

Affected components

RPCDASEnriched APIs

Update timeline

  1. investigating Jun 14, 2026, 08:58 PM UTC

    We are currently investigating this issue.

  2. identified Jun 14, 2026, 09:44 PM UTC

    We've identified a likely upstream issue with Cloudflare and have escalated to them. As a workaround, switch from the mainnet endpoint to beta.helius-rpc.com, which does not route through Cloudflare.

  3. monitoring Jun 15, 2026, 03:43 PM UTC

    Issue was mitigated yesterday at 7PM PDT (2AM UTC+1) by working around the CloudFlare degradation. If you are still experiencing issues, we recommend switching to our new edge gateway, Gatekeeper: "https://beta.helius-rpc.com". Gatekeeper is now recommended for production.

  4. resolved Jun 15, 2026, 04:18 PM UTC

    This incident has been resolved.

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