Helius incident
LaserStream Preprocessed Transactions partially degraded
Resolved after 23 hours 34 minutes, affecting LaserStream, on April 21, 2026.
We have identified the root cause. A fix has been implemented. Latency for Preprocessed Transactions (Beta) in FRA has returned to normal levels.
Affected components
Update timeline
- investigating Apr 21, 2026, 05:50 PM UTC
LaserStream Preprocessed Transactions is currently down in FRA. Connecting to the FRA endpoint will fail.
- monitoring Apr 21, 2026, 06:36 PM UTC
A fix has been implemented. Customers connected to Preprocessed Transactions (Beta) in FRA might see slightly elevated latency. All transactions are streamed now.
- resolved Apr 22, 2026, 05:24 PM UTC
We have identified the root cause. A fix has been implemented. Latency for Preprocessed Transactions (Beta) in FRA has returned to normal levels.
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