Resolved on November 17, 2025.
Nov 17, 00:35 PST Resolved - This incident is resolved, and Heatmaps are working as normal. Nov 15, 12:46 PST Monitoring - We’ve identified the issue and deployed a fix. We’re currently monitoring the results to ensure everything is stable. Nov 14, 12:49 PST Investigating - We are experiencing loading issues with Heatmaps & Z onings when creating new screenshots or when providing screenshot suggestions. Our team is currently investigating. Manual screenshots can be used as workaround for both Heatmaps and Zonings while we are fixing the issue.
Update timeline
- monitoring Nov 17, 2025, 08:35 AM UTC
Nov 17, 00:35 PST Resolved - This incident is resolved, and Heatmaps are working as normal. Nov 15, 12:46 PST Monitoring - We’ve identified the issue and deployed a fix. We’re currently monitoring the results to ensure everything is stable. Nov 14, 12:49 PST Investigating - We are experiencing loading issues with Heatmaps & Z onings when creating new screenshots or when providing screenshot suggestions. Our team is currently investigating. Manual screenshots can be used as workaround for both Heatmaps and Zonings while we are fixing the issue.
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