Resolved after 1 hour 59 minutes, affecting Session Replay, on July 18, 2025.
Resolved: Session Replays Fully Restored We're happy to report that the issues preventing session replays from loading have been fully resolved. Our monitoring confirms that all session replays are now loading and functioning as expected. Thank you for your patience and understanding while we worked to resolve this.
Affected components
Update timeline
- investigating Jul 18, 2025, 05:11 PM UTC
We've identified an issue preventing session replays from loading correctly and are actively investigating the cause. Our team is working to resolve this as quickly as possible. We appreciate your patience.
- identified Jul 18, 2025, 05:28 PM UTC
Update: Fix for Session Replays Underway We've identified the root cause of the session replay loading issues and our team is actively implementing a fix. We're working quickly to restore full functionality. We'll provide another update once the fix is deployed and replays are loading as expected.
- monitoring Jul 18, 2025, 06:58 PM UTC
The fix for the session replay loading issues has been deployed. We are now actively monitoring the system to confirm full resolution and stable performance. We expect to confirm full restoration shortly.
- resolved Jul 18, 2025, 07:10 PM UTC
Resolved: Session Replays Fully Restored We're happy to report that the issues preventing session replays from loading have been fully resolved. Our monitoring confirms that all session replays are now loading and functioning as expected. Thank you for your patience and understanding while we worked to resolve this.
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