Resolved after 9 hours 54 minutes, affecting Integrations - Sources, on August 11, 2025.
A fix has been implemented and we are monitoring results.
Affected components
Update timeline
- investigating Aug 11, 2025, 02:02 PM UTC
We are currently investigating an issue reported with the Shopify integration. Some data from Shopify may not be available in customer accounts.
- investigating Aug 11, 2025, 04:59 PM UTC
Our integration ingestion pipeline is currently experiencing higher than normal latency. No data will be lost. Customers may not see up to date data for source integrations. We will post an update in an hour.
- investigating Aug 11, 2025, 05:57 PM UTC
We are continuing to investigate the issue. We will post an update in an hour.
- investigating Aug 11, 2025, 07:01 PM UTC
We are continuing to investigate the issue. We will post an update in an hour.
- monitoring Aug 11, 2025, 08:31 PM UTC
A fix has been implemented and we are monitoring results.
- resolved Aug 11, 2025, 11:56 PM UTC
This incident has been resolved.
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