Resolved after 17 minutes, affecting Coach and Communicate and 1 more, on March 4, 2026.
The issue has been resolved and the solution is performing as normal. We appreciate your patience and, again, apologize for any inconvenience.
Affected components
Update timeline
- investigating Mar 04, 2026, 03:35 PM UTC
Healthwise-hosted solutions are experiencing performance issues. Impacted solutions are: - Coach - Communicate - Content as a Service (CaaS) - Content Browser - Custom Content Manager (CMM) - EMR Modules - HW Content Services - Knowledgebase Our Network Administrators and Engineers are working to fix the problem. We will post updates as we learn more.
- resolved Mar 04, 2026, 03:53 PM UTC
The issue has been resolved and the solution is performing as normal. We appreciate your patience and, again, apologize for any inconvenience.
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