Healthise incident

CHL & VHL performance issue reported

Resolved after 2 hours 17 minutes, affecting Consumer Health Library (CHL), on September 2, 2026.

resolved Sep 02, 2026, 09:18 PM UTC

The issue causing the outages has been resolved and Consumer Health Library and Veterans Health Library are both performing as normal. We appreciate your patience and sincerely apologize for any inconvenience.

Started
Sep 02, 2026, 07:00 PM UTC
Resolved
Sep 02, 2026, 09:18 PM UTC
Duration
2h 17m
Detected by Pingoru
Sep 02, 2026, 07:00 PM UTC

Affected components

Consumer Health Library (CHL)

Update timeline

  1. investigating Sep 02, 2026, 07:00 PM UTC

    WebMD Ignite Consumer Health Library and Veterans Health Library are experiencing an outage. Our Network Administrators and Engineers are quickly working to fix the problem. We will post updates as we learn more. We apologize for any inconvenience.

  2. resolved Sep 02, 2026, 09:18 PM UTC

    The issue causing the outages has been resolved and Consumer Health Library and Veterans Health Library are both performing as normal. We appreciate your patience and sincerely apologize for any inconvenience.

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