Harvey incident
Latency in the EU Instance affecting Assistant and Vault
Resolved after 46 minutes, affecting Vault - EU and Assistant - EU and 1 more, on March 23, 2026.
The issue causing slowness in the EU instance has been fully resolved. All systems are now operational. Thank you for your patience.
Affected components
Update timeline
- investigating Mar 23, 2026, 03:34 PM UTC
We are currently investigating reports of an slowness affecting Vault and Assistant in our EU instance. Our team is working to identify the root cause, and we will provide updates as soon as we have more information.
- investigating Mar 23, 2026, 03:52 PM UTC
We are currently investigating reports of slowness affecting a small number of files when using Vault or Assistant in our EU Instance. Our team is working to identify the root cause, and we will provide updates as soon as we have more information.
- resolved Mar 23, 2026, 04:21 PM UTC
The issue causing slowness in the EU instance has been fully resolved. All systems are now operational. Thank you for your patience.
Your product runs on more than Harvey
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services