Harvey incident

INC-341

Resolved after 49 minutes, affecting Assistant - US and Vault - US and 1 more, on April 2, 2026.

resolved Apr 02, 2026, 06:46 PM UTC

The issue preventing some US users from accessing has been fully resolved. All systems are now operational. Thank you for your patience.

Started
Apr 02, 2026, 05:57 PM UTC
Resolved
Apr 02, 2026, 06:46 PM UTC
Duration
49m
Detected by Pingoru
Apr 02, 2026, 05:57 PM UTC

Affected components

Assistant - USVault - USMicrosoft Add-ins - US

Update timeline

  1. investigating Apr 02, 2026, 05:57 PM UTC

    Some users may be experiencing degraded performance within Harvey. Our team is working to identify the root cause, and we will provide updates as soon as we have more information.

  2. resolved Apr 02, 2026, 06:46 PM UTC

    The issue preventing some US users from accessing has been fully resolved. All systems are now operational. Thank you for your patience.

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