HackerOne incident

Unable to create new integration authentications

Resolved after 2 days 13 hours, affecting HackerOne Integrations, on January 29, 2025.

resolved Feb 01, 2025, 12:21 AM UTC

We have identified the problem and a fix has been applied. New authentication creation via integration is working correctly. Thank you for your patience during this time.

Started
Jan 29, 2025, 10:55 AM UTC
Resolved
Feb 01, 2025, 12:21 AM UTC
Duration
2d 13h
Detected by Pingoru
Jan 29, 2025, 10:55 AM UTC

Affected components

HackerOne Integrations

Update timeline

  1. identified Jan 29, 2025, 10:55 AM UTC

    We have identified a potential issue with our integration unable to create new authentications. Our engineering team has been alerted and is actively investigating with our integration partner to resolve the issue. We will update as soon as we have more information.

  2. identified Jan 29, 2025, 10:56 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 30, 2025, 04:56 PM UTC

    We are continuing to work with our Integration partner to resolve the issue. Thank you for your patience and our apologies for the inconvenience

  4. identified Jan 31, 2025, 07:52 PM UTC

    We wanted to send an update and let you know that we are continuing to work with our Integration partner to resolve the issue. Again, thank you for your patience while we work to resolve this.

  5. resolved Feb 01, 2025, 12:21 AM UTC

    We have identified the problem and a fix has been applied. New authentication creation via integration is working correctly. Thank you for your patience during this time.

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