HackerOne incident
HackerOne Platform degradation: asset updates not propagating
Resolved after 2 hours 59 minutes, affecting HackerOne Application and HackerOne API, on September 15, 2026.
Asset updates propagate to the search indexes normally, and the HackerOne Application and the HackerOne API reflect them as expected. We monitored the platform after the index refresh and saw no return of the problem. Incident has been resolved.
Affected components
Update timeline
- investigating Sep 15, 2026, 07:54 PM UTC
HackerOne is investigating issues with updates to assets not being reflected in the HackerOne Application and APIs. We are investigating the issue.
- identified Sep 15, 2026, 09:19 PM UTC
HackerOne has identified the root cause preventing asset updates not propagating to search indexes and are actively working to restore product functionality.
- monitoring Sep 15, 2026, 09:38 PM UTC
We have refreshed search indices and asset updates should apply normally now. We are continuing to monitor the situation.
- monitoring Sep 15, 2026, 10:53 PM UTC
Asset updates propagate to the search indexes normally, and the HackerOne Application and the HackerOne API reflect them as expected. We monitored the platform after the index refresh and saw no return of the problem. Incident has been resolved.
- resolved Sep 15, 2026, 10:53 PM UTC
This incident has been resolved.
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