Guidewire incident
TeamCity Build Service Interruption in Non-Production Environments affecting customers globally
Resolved after 1 hour 16 minutes, affecting Montréal and N. Virginia and 1 more, on June 12, 2025.
The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
Affected components
Update timeline
- monitoring Jun 12, 2025, 08:25 PM UTC
Guidewire Support identified an issue that caused TeamCity builds to fail due to an npm-related error. This was linked to a broader incident with npm, which has since been resolved. We are actively monitoring the situation. If you encountered build failures related to this issue, we recommend retrying the builds. Should you continue to experience service interruptions, please open a case via the Community for further assistance.
- resolved Jun 12, 2025, 09:41 PM UTC
The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
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