Guidewire incident

GUIDEWIRE DATA PLATFORM - PRODUCTION ENVIRONMENTS - N. Virginia - Data Studio Degraded Performance

Resolved after 8 hours 12 minutes, affecting N. Virginia - Data Studio, on October 15, 2026.

investigating Oct 16, 2026, 07:36 AM UTC

The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.

Started: Oct 15, 2026, 11:23 PM UTC
Resolved: Oct 16, 2026, 07:36 AM UTC
Duration: 8h 12m
Detected by Pingoru: Oct 15, 2026, 11:23 PM UTC

Affected components

N. Virginia - Data Studio

Update timeline

investigating Oct 15, 2026, 11:23 PM UTC

Data Studio in N. Virginia is currently experiencing degraded performance. Our teams are investigating the issue and working to restore normal service. Further updates will be provided as more information becomes available.
investigating Oct 16, 2026, 07:36 AM UTC

The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
resolved Oct 16, 2026, 07:36 AM UTC

This incident has been resolved.

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