Guidewire incident
Guidewire Cloud Home service interruption affecting some Customers in EMEA Region
Resolved on September 23, 2025.
**Please refer to the Knowledge Article on this** [**link**](https://guidewire.lightning.force.com/lightning/articles/Knowledge/Guidewire-Home-Service-Interruption-Affecting-Multiple-Customers-in-EMEA-Region) **for more information.**
Update timeline
- resolved Sep 23, 2025, 09:02 AM UTC
Guidewire identified an issue preventing some EMEA customers from accessing Guidewire Cloud Home. This incident has been resolved. Please open a Community case if you are still experiencing any service interruption.
- postmortem Oct 01, 2025, 07:48 AM UTC
**Please refer to the Knowledge Article on this** [**link**](https://guidewire.lightning.force.com/lightning/articles/Knowledge/Guidewire-Home-Service-Interruption-Affecting-Multiple-Customers-in-EMEA-Region) **for more information.**
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