Griffin incident

Settings page components - unavailable

Resolved after 1 hour 18 minutes, affecting App, on August 28, 2026.

resolved Aug 28, 2026, 01:49 PM UTC

We are pleased to report that the issue has been resolved. Our app is now operating normally. If the Settings page still isn't working for you, please refresh the page bypassing the cache: Cmd+Shift+R on Mac (Cmd+Option+R in Safari), or Ctrl+Shift+R on Windows/Linux. Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at [email protected]: mailto:[email protected].

Started
Aug 28, 2026, 12:31 PM UTC
Resolved
Aug 28, 2026, 01:49 PM UTC
Duration
1h 18m
Detected by Pingoru
Aug 28, 2026, 12:31 PM UTC

Affected components

App

Update timeline

  1. investigating Aug 28, 2026, 12:31 PM UTC

    We are currently experiencing issues with our settings page within our app. All settings besides webhooks are currently unavailable. Our team is investigating this as a high priority, and we're working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and thank you for your patience. We will provide an update on progress made in 1 hour. Stay tuned for updates.

  2. monitoring Aug 28, 2026, 12:55 PM UTC

    We are actively working on a fix. Our engineers have developed a solution, which is being tested internally. We are monitoring the system at the moment and will provide an update within 1 hour. Please bear with us as we work to restore normal service. Your patience is greatly appreciated.

  3. resolved Aug 28, 2026, 01:49 PM UTC

    We are pleased to report that the issue has been resolved. Our app is now operating normally. If the Settings page still isn't working for you, please refresh the page bypassing the cache: Cmd+Shift+R on Mac (Cmd+Option+R in Safari), or Ctrl+Shift+R on Windows/Linux. Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at [email protected]: mailto:[email protected].

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