Greenshades incident

Intermittent Service Degradation of On-Premise Products

Resolved after 59 minutes, affecting On Premise Products, on August 17, 2026.

monitoring Aug 17, 2026, 01:32 PM UTC

The issue was identified and addressed. All on premise product services should be operational. Now in a monitoring status.

Started
Aug 17, 2026, 01:01 PM UTC
Resolved
Aug 17, 2026, 02:00 PM UTC
Duration
59m
Detected by Pingoru
Aug 17, 2026, 01:01 PM UTC

Affected components

On Premise Products

Update timeline

  1. investigating Aug 17, 2026, 01:01 PM UTC

    We are currently investigating intermittent outages that are affecting some users of our On-Premise products. This does not impact any Greenshades Online products. Our team is looking into this now. We'll share an update here as soon as we have more information.

  2. monitoring Aug 17, 2026, 01:32 PM UTC

    The issue was identified and addressed. All on premise product services should be operational. Now in a monitoring status.

  3. resolved Aug 17, 2026, 02:00 PM UTC

    This incident has been resolved.

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