Greenshades incident
Partial Outage to Greenshades Online and Green Employee
Resolved after 1 hour 16 minutes, affecting Single Sign On and Employee Services and 1 more, on July 28, 2026.
This incident has been resolved. All services have been restored and are fully operational.
Affected components
Update timeline
- investigating Jul 28, 2026, 09:13 PM UTC
We are currently investigating an issue that is impacting users ability to login to both the Admin product (Greenshades Online) and Employee portal (Green Employee).
- investigating Jul 28, 2026, 09:17 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 28, 2026, 09:23 PM UTC
We have refreshed the impacted services that caused this issue. Services have stabilized and we are monitoring the situation.
- investigating Jul 28, 2026, 09:32 PM UTC
Services have returned to a partial outage state. We are actively investigating this issue and will post updates as we have them.
- monitoring Jul 28, 2026, 10:18 PM UTC
Services have stabilized to operational and site performance has returned to normal. We are continuing to monitor this situation to ensure full resolution.
- resolved Jul 28, 2026, 10:29 PM UTC
This incident has been resolved. All services have been restored and are fully operational.
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