Gravity Payments incident

Clover - Modifiers Service Disruption

Resolved after 13 hours 23 minutes, on May 14, 2025.

resolved May 14, 2025, 03:26 PM UTC

This incident has been resolved. If you are still having difficulties processing transactions, please contact our support team at [email protected] or call tel: 8667014700.

Started
May 14, 2025, 02:03 AM UTC
Resolved
May 14, 2025, 03:26 PM UTC
Duration
13h 23m
Detected by Pingoru
May 14, 2025, 02:03 AM UTC

Update timeline

  1. monitoring May 14, 2025, 02:03 AM UTC

    We are currently experiencing service disruptions with Clover Modifiers. As a result, you may have issues processing transactions involving Modifiers at this time. If you see an error message on the Clover Dashboard "Sorry We couldn't complete your request." when you add a Modifier to an order, please go into the Modifiers tab on your Clover device for which the modifiers are marked unavailable, and manually turn each Modifier back on. This should allow you to process the order. If you are still having difficulties processing transactions, please contact our support team at [email protected] or call tel: 8667014700.

  2. resolved May 14, 2025, 03:26 PM UTC

    This incident has been resolved. If you are still having difficulties processing transactions, please contact our support team at [email protected] or call tel: 8667014700.

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