Is Gravity Payments down?

Last checked just now
Current status
Gravity Payments is up

No incidents right now.

Official status page: https://status.gravitypayments.com · Polled every 5 minutes · 7 components tracked

Gravity Payments is operational right now. Last checked just now; the most recent incident resolved 6d ago.

Real-time Gravity Payments status, recent outages, and incident history — pulled directly from Gravity Payments's official status page at https://status.gravitypayments.com every 5 minutes. Pingoru tracks 7 Gravity Payments services and has captured 12 incidents in the last 90 days (97.06% uptime). Get email, Slack, Discord, or webhook alerts the moment Gravity Payments reports a new incident — free for 3 monitors, no credit card.

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Gravity Payments uptime 97.06% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 51m
    Started Sep 29, 2026, 08:36 AM UTC · Resolved Sep 29, 2026, 09:28 AM UTC
    emergepay
    Timeline · 2 updates
    • investigating · Sep 29, 2026, 08:36 AM UTC

      We are investigating a possible service disruption with Clover that may be affecting transactions completing for customers. We will update this page as soon as we have more information. If you need help, contact [email protected] or call (866) 701-4700.

    • resolved · Sep 29, 2026, 09:28 AM UTC

      We are continuing to monitor recovery of Clover. All attempted transactions are completing for customers. If you need help, contact [email protected] or call (866) 701-4700.

    Latest: We are continuing to monitor recovery of Clover. All attempted transactions are completing for customers. If you need help, contact [email protected] or call (866) 70…

  2. Resolved 2h 30m
    Started Sep 26, 2026, 07:14 PM UTC · Resolved Sep 26, 2026, 09:45 PM UTC
    emergepay
    Timeline · 3 updates
    • investigating · Sep 26, 2026, 07:14 PM UTC

      We are investigating a possible service disruption with one of our processing partners that may be affecting transactions for customers. We will update this page as soon as we have more information. If you need help, contact [email protected] or call (866) 701-4700."

    • identified · Sep 26, 2026, 08:37 PM UTC

      We have identified an issue causing some successfully processed transactions to display an incorrect “Not Approved” message. Our team has identified the source of the issue and is actively working to resolve it. Transactions may still be successfully processed despite the error message. We recommend verifying the transaction status before attempting the transaction again to avoid potential duplicate charges. We will provide another update as remediation progresses. No action is needed on your part. We will provide another update by 2:40 PM PT. If you need help, contact [email protected] or call (866) 701-4700.

    • resolved · Sep 26, 2026, 09:45 PM UTC

      This incident has been resolved and emergepay is available again. If you continue to experience issues, please contact [email protected] or call (866) 701-4700. Thank you for your patience.

    Latest: This incident has been resolved and emergepay is available again. If you continue to experience issues, please contact [email protected] or call (866) 701-4700. Thank…

  3. Resolved 2h 7m
    Started Sep 25, 2026, 03:40 PM UTC · Resolved Sep 25, 2026, 05:47 PM UTC
    emergepay
    Timeline · 5 updates
    • identified · Sep 25, 2026, 03:40 PM UTC

      We have identified an issue that caused some transaction details to be displayed incorrectly for a limited number of customers. Payments themselves were not affected. We are correcting the affected data and will provide another update by 9: 00 AM PT. If you need help, contact [email protected] or call (866) 701-4700."

    • identified · Sep 25, 2026, 03:57 PM UTC

      We are working through correcting the affected records No action is needed on your part. We will provide another update by 9:30 AM PT. If you need help, contact [email protected] or call (866) 701-4700.

    • monitoring · Sep 25, 2026, 04:23 PM UTC

      We are working through correcting the affected records No action is needed on your part. We will provide another update by 10:00 AM PT. If you need help, contact [email protected] or call (866) 701-4700.

    • monitoring · Sep 25, 2026, 04:58 PM UTC

      We are working through correcting the affected records No action is needed on your part. We will provide another update by 11:00 AM PT. If you need help, contact [email protected] or call (866) 701-4700.

    • resolved · Sep 25, 2026, 05:47 PM UTC

      This incident has been resolved. The affected records have been corrected and emergepay is showing accurate information. If anything still looks incorrect, please contact [email protected] or call (866) 701-4700. Thank you for your patience."

    Latest: This incident has been resolved. The affected records have been corrected and emergepay is showing accurate information. If anything still looks incorrect, please contact Techsuppo…

  4. Resolved 4h 39m
    Started Sep 02, 2026, 02:05 PM UTC · Resolved Sep 02, 2026, 06:45 PM UTC
    Processing Services
    Timeline · 5 updates
    • investigating · Sep 02, 2026, 02:05 PM UTC

      We are currently investigating an issue causing some transactions for some customers to fail. If you are having any difficulties, please contact our support team at [email protected] or call tel:8667014700.

    • identified · Sep 02, 2026, 02:24 PM UTC

      We have identified the issue with the upstream provider causing some Card Not Present transactions for some customers to fail. We are working to resolve the issue as quickly as possible. If you are having any difficulties, please contact our support team at [email protected] or call tel:8667014700.

    • identified · Sep 02, 2026, 04:10 PM UTC

      We have identified the issue with the upstream provider causing some Card Not Present transactions for some customers to fail. We are working to resolve the issue as quickly as possible. Please re-try failed transactions. If you continue to have difficulties, please contact our support team at [email protected] or call tel:8667014700.

    • monitoring · Sep 02, 2026, 04:49 PM UTC

      USAePay has identified the issue and is working on solution. They have mitigated traffic to stabilize the issue and are monitoring for stability.

    • resolved · Sep 02, 2026, 06:45 PM UTC

      This incident has been resolved. If you continue to have difficulties, please contact our support team at [email protected] or call tel:8667014700.

    Latest: This incident has been resolved. If you continue to have difficulties, please contact our support team at [email protected] or call tel:8667014700.

  5. Resolved 3h 47m
    Started Aug 30, 2026, 04:39 AM UTC · Resolved Aug 30, 2026, 08:26 AM UTC
    emergepayProcessing ServicesPortals
    Timeline · 4 updates
    • identified · Aug 30, 2026, 04:39 AM UTC

      A partner is experiencing issues with processing. As a result, you will experience issues with transaction processing. Please try processing outside of your software integration directly through the Gravity Dashboard Virtual Terminal. Process through the Gravity Dashboard’s virtual terminal. 1. Login to Gravity Dashboard, navigate to Virtual Terminal in the left hand navigation 2. Next select Sale and manually enter the amount and customer’s card information. 3. Click ‘Process’ Additionally you can process through your Clover as a standalone device: Process through the Clover Device as standalone. 1. Tap 4 corners of the screen and input passcode 2. Select the “Sale” app 3. Input amount and then process payment

    • identified · Aug 30, 2026, 05:26 AM UTC

      We are continuing to work on a fix for this issue.

    • investigating · Aug 30, 2026, 07:09 AM UTC

      We are still working to resolve issues causing some payments to fail. If you are having any difficulties, please contact our support team at [email protected] or call tel:8667014700.

    • resolved · Aug 30, 2026, 08:26 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Gravity Payments outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Gravity Payments outage history →

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Outage history

Past 90 days · 12 incidents View full outage history →